Chromebook Service Plan
WPUSD provides each student with a District Chromebook for learning at school or at home. As per the District Issued Technology Device Agreement, each student is responsible for taking care of the device and also financially responsible for any damage, repair or replacement of their District issued Chromebook.
NEW THIS YEAR (2024/25)
We are offering a Student Chromebook Service Plan for families to purchase to cover damage or replacement of the student’s Chromebook for the school year.
Registration will be offered online. (see below)
Enrollment for the service plan begins JULY 10th for the 2024-2025 School Year.
Service Plan Option
- A District Chromebook service plan is available for $40 per year.
- The plan is effective from the First Date of Registration to June 30 of each year. It will not cover damage prior to the purchase date.
- Plans purchased at any time during the school year will terminate June 30 of that school year.
- Plans purchased during the year will not be prorated.
- There are no refunds for students who leave the district before the effective end date of the current school year’s service plan (June 30 of that school year).
- Each student must register their Chromebook device. There is no multi-device family plan.
Repair/Replacement Plan Coverage Fees
- 1st covered damage/replacement - $0
- 2nd covered damage/replacement - $30
- 3ʳᵈ covered damage/replacement - $40
- After 3 damages and/or replacements in one school year the parent/guardian is responsible for full price for all damages or replacement. See charges HERE.
Covered Incidentals
- Accidental damage to frame, cracked screens, drops, liquid spills, submersion. (See repair coverage fees above). All incidents will be evaluated for deliberate abuse/neglect.
- Accidental damage to keyboard / trackpad.(See repair coverage fees above). All incidents will be evaluated for deliberate abuse or neglect.
- Theft, burglary, robbery, home event (with official police report) - ONE PER YEAR. Any subsequent incidents are treated as neglect and incur full charges for damage or replacement.
- Vandalism, must submit an official police report or school administrator non-student incident report. Any subsequent incidents are treated as neglect and incur full charges for damage or replacement.
- Mechanical failures, determined by IT staff, are covered even if not under a manufacturer’s warranty. Does not count against Plan.
Non Covered Incidents
All incidents below will be subject to full charges as listed HERE
- Loss of accessories, software or data, including power supply.
- Intentional acts of damage, neglect/abuse as determined by school staff or manufacturer.
- Corrosion, rust, or cosmetic damage.
- Unexplained loss, mysterious disappearance or law enforcement seizure
- Devices not returned when exiting the District, or upon promotion/graduation
- Tampering with or any unauthorized attempts to repair the device, install software or remove the device from the WPUSD managed domain. (Issues of this type will be referred to site administration for violation of the Student Acceptable Use Agreement
Students who do not participate in the service plan program will be charged the total cost of repairs, not to exceed the replacement value of the device as listed on the District Issued Technology Device Agreement.
Repair/Replacement Fees - Not Enrolled in Chromebook Service Plan:
- Chromebook Replacement (non-returned) - $350*
- Chromebook Replacement (returned - non-repairable or non-functioning) - $200
- Chromebook Repair:
- Cracked, Broken or Non-Functioning Screen - $ 80
- Missing Keys on Keyboard - $25
- Cracked Frame – if non-repairable may be charge $200
- Non-functioning headset adapter -$200
Failure to return the District technology device will result in full replacement charge noted above and billed to the parent of the student and placed on student fee account until paid in full.
*Non-returned Chromebook reported as stolen must provide a police report showing Chromebook listed as item stolen to have fee waived.
Chromebook Service Plan Payment Form
Required